Shipping policy

Shipping Policy

Thank you for visiting and shopping at Aquarius- Mt Shasta! The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Processing Time

All orders are processed within [X to Y] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that there may be potential delays due to a high volume of orders or postal service problems that are outside of our control.

Domestic Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

(Optional: If you offer flat rate or free shipping, use this instead)

We offer flat rate shipping of [$X.00] for all orders within the United States. We offer free standard shipping on orders over [$X.00].

Shipment method	Estimated delivery time	Shipment cost
Standard Shipping	[X-Y] business days	[Calculated at checkout / $X.00]
Expedited Shipping	[X-Y] business days	[Calculated at checkout / $X.00]

In-Store Pickup

You can skip the shipping fees with free local pickup at our Mount Shasta location. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within [X to Y business days]. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are [Days of the week] from [Time] to [Time]. Please have your order confirmation email with you when you come.

International Shipping

We currently do not ship outside the US.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us at aquarius.shasta@gmail.com with your name and order number, and we will look into it for you.

Damages and Lost Packages

Aquarius- Mt Shasta is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.